John Seddon

The new government has abolished Comprehensive Area Assessments. Hoorah. Public servants will be breathing a sigh of relief now that the burden of self-assessment, a costly exercise in representation rather than accuracy, has gone.  The public couldn’t care less and those of us who know the ratings were at best spurious and at worst plain wrong will be pleased if the Audit Commission has its power to pontificate on management methods removed. CAA’s demise should herald the end of the era of compliance. Read more...